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OCTO is aware of the global issue with CrowdStrike’s update impacting Windows servers and computers. CrowdStrike has identified the issue and a fix. We are supporting District agencies to ensure operations continue. At this time, District operations are not experiencing major impacts.

Mayor Muriel Bowser 

Coronavirus/COVID-19 Updates & Resources (For Families)


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Information for Families

#MaskUpDC: Mayor's Order on Masks

How do the Moderna and Pfizer Vaccines Work? (CARTOON)

Resources for Immigrant Families during COVID-19 (English, Spanish, Amharic)

GUIDANCE: Social Distancing for Families with Children

GUIDANCE: Guidance for Child Care Providers and Families Related to Coronavirus (COVID-19)

With any public health concern, we need to be prepared and informed about possible impacts coronavirus may have in our community. Stop the spread of germs and stay informed. For more information on the District Government’s preparations for potential impacts of coronavirus (COVID-19), please visit for the most up to date information & details.

Mayor Muriel Bowser launched the District’s COVID-19 needs hotline and web portal to streamline the ability for residents to access a variety of critical resources. Eligible residents can call 1-888-349-8323 or visit to have food and other essential items delivered to their homes if they have been directed by a medical provider to self-quarantine or have no other means to acquire these items..

While children are not at a higher risk for COVID-19 than adults, it is important to arm yourself and your family with facts and helpful information.

Given the newness of COVID-19, medical professionals are still evaluating the impact of the disease on young children. To date, children confirmed generally present with mild symptoms. We do know standard practices that can help you keep yourself and your family healthy and safe:

  • Social distancing and significantly limiting or avoiding large gatherings or crowds.
  • Washing your hands multiple times a day with soap and water for at least 20 seconds. (An alcohol-based hand sanitizer may be used if soap and water are not available.)
  • Avoiding touching your eyes, nose, and mouth with unwashed hands.
  • Staying well-hydrated and getting lots of rest.
  • Avoiding close contact with people who are sick.
  • Staying home when feeling sick.
  • Covering your cough or sneeze with a tissue and immediately discarding the tissue in the trash.
  • Cleaning and disinfecting frequently touched objects and surfaces.
  • Avoiding all unnecessary travel.

You can encourage your child to help stop the spread of COVID-19 by teaching them preventative actions that we should all take to stay healthy.

Other information to know:

While young children are not at higher risk and generally display milder symptoms than adults, they can still infect others. If others in your home are at a higher risk for severe illness, consider extra precautions to separate your child from those individuals.

With many schools and child care facilities closed to help slow the spread of the virus, you can keep the learning going with a structured routine and resources.

With the news coverage about the spread of coronavirus, information can be overwhelming for adults and frightening for kids. You can work closely with children to talk about COVID-19 in a way that is easier for them to understand.

More information about coronavirus, COVID-19, and its impact on young children and families can be found at,, and the following links:

CDC: COVID-19- Caring for Children

American Academy of Pediatrics: Critical Updates on COVID-19

NPR: For Kids- A Comic Exploring the New Coronavirus

Harvard University: A Guide to COVID-19 and Early Childhood Development & Resources

ZERO to THREE: Tips for Families- Coronavirus